Azerbaijan’s Ministry of Labour and Social Protection of the Population is the central executive body in the country implementing state policy in the field of labour relations, labour protection, use of labour resources, employment and social protection, including pensions and social insurance. There are six state committees under the Ministry, which cover the main areas of the Ministry’s work.
There was a need to ensure transparency in all areas of work of the Ministry of Labour and Social Protection, to reduce the time spent on inspections, and to computerize the multifaceted work done on paper. The evaluation of monitoring and delays in the consideration of appeals were giving rise to dissatisfaction.
ED created an electronic system to monitor activity that minimizes delays in the work process and other risks, and saves time. Electronic monitoring ensures transparency in the full range of business of the Ministry of Labour and Social Protection by digitizing written assessments. The newly created system can also prevent any interference in the monitoring of results.
ED’s electronic activity monitoring system has enhanced business value for the Ministry by introducing the following solutions: