Job opportunity at Eurodesign

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Service Desk Engineer (Project Based)

Deadline: Sunday, March 31, 2019

 

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Provide the end user support for the operational needs for HQ and Games related venues across the key critical operational and non-operational periods.

  • Provide operational user support , escalating to Service Desk Lead when necessary
  • Remote support and management of issues through to resolution including replacement/repair of hardware where needed
  • Follows established procedures to detect, diagnose, and report all end user related problems.
  • Provides technical user and operational support.
  • Installs new software releases, systems upgrades, installs patches and resolves software related problems
  • Hands-on experience in deployment and administration of Microsoft Client systems
  • Experience in troubleshooting and administration of Windows Windows 10.
  • Experience in troubleshooting of client OS, hardware maintenance.
  • Basic network understanding
  • Process improvement experience.

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